{"id":238956,"date":"2026-03-11T15:05:05","date_gmt":"2026-03-11T15:05:05","guid":{"rendered":"https:\/\/edgarvidal.pt\/?page_id=238956"},"modified":"2026-03-11T15:33:45","modified_gmt":"2026-03-11T15:33:45","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/edgarvidal.pt\/es\/terms-of-service\/","title":{"rendered":"Terms of service"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1>Terms of service<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_text_inner\">\n<div class=\"et_pb_text_inner\">\n<h2 class=\"wp-block-heading\" id=\"1-1-introduction\">Preamble<\/h2>\n<p class=\"p1\">1. These general terms and conditions of sale are agreed between <strong>Respire Conforto, Unipessoal Lda.<\/strong>, with registered office at R. Santo Estev\u00e3o 193 Loja, 1685-824 Fam\u00f5es, Portugal, tax identification number <strong>513653350<\/strong> and contact <a href=\"tel:+351210987134\"><strong>(+351) 210 987 134<\/strong><\/a>, hereinafter referred to as \u201c<strong>Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/strong>\u201d, and the persons wishing to make payments through the website <a href=\"https:\/\/edgarvidal.pt\/es\/\"><strong>w2.edgarvidal.pt<\/strong><\/a>, hereinafter referred to as the \u201c<strong>User<\/strong>\u201d.<\/p>\n<p>2. The parties agree that payments made through the website <a href=\"https:\/\/edgarvidal.pt\/es\/\"><strong>w2.edgarvidal.pt<\/strong><\/a> shall be governed exclusively by this contract, to the exclusion of any conditions previously available on the website.<\/p>\n<h2 class=\"wp-block-heading\">Article 1 \u2013 Purpose<\/h2>\n<p>1. The present general terms and conditions of sale aim to provide and define all the necessary information for the User regarding the scheduling and payment methods carried out on the website <a href=\"https:\/\/edgarvidal.pt\/es\/\"><span class=\"s1\"><b>w2.edgarvidal.pt<\/b><\/span><\/a>.<\/p>\n<p class=\"p1\">2. These conditions regulate all the steps required to complete a booking and ensure the follow-up of the process between the Contracting Parties.<\/p>\n<h2 class=\"wp-block-heading\">Article 2 \u2013 Scheduling \/ Booking<\/h2>\n<p class=\"p1\">1. The User completes their booking by finalising the purchase process presented on the website <a href=\"https:\/\/edgarvidal.pt\/es\/\"><strong>w2.edgarvidal.pt<\/strong><\/a>, by filling in the form provided for this purpose at <a href=\"https:\/\/edgarvidal.pt\/es\/maintenance\/create-your-plan\/\"><strong>https:\/\/edgarvidal.pt\/maintenance\/create-your-plan\/<\/strong><\/a>.<\/p>\n<p class=\"p1\">2. In order to process this request, the User must:<\/p>\n<p class=\"p3\">a) Complete the information and select the options made available throughout the booking completion process (equipment, type of service required, address, email, telephone contact, payment method, as well as the VAT number and the name to be included on the invoice for tax purposes).<\/p>\n<p class=\"p1\">3. The final confirmation of the booking by the User constitutes full and complete acceptance of these General Terms and Conditions of Sale, which shall be the only terms applicable to the contract thus concluded.<\/p>\n<p class=\"p1\"><span class=\"s1\">4.<b> Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/b><\/span> will honour online requests only within the limit of available time slots. In the event of lack of availability, <span class=\"s1\"><b>Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/b><\/span> undertakes to inform the User as soon as possible.<\/p>\n<p class=\"p1\">5. The information included on the invoice is the sole responsibility of the User. Once issued, the invoice cannot be reissued with amendments.<\/p>\n<p class=\"p1\">6. Booking requests are valid for <span class=\"s1\"><b>8 (eight) days<\/b><\/span>, except where the booking is made under a promotional campaign that establishes a different deadline. Prices, discounts, promotions and offers cannot be guaranteed beyond this period. If the booking is not received by our services within the aforementioned period, the booking cannot be validated. Any amount received after this date will be refunded or used for a new booking.<\/p>\n<h2 class=\"wp-block-heading\">Article 3 \u2013 Payment<\/h2>\n<p class=\"p1\">1. On the website <a href=\"https:\/\/edgarvidal.pt\/es\/\"><strong>w2.edgarvidal.pt<\/strong><\/a>, <span class=\"s1\"><b>Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/b><\/span> offers the User the following payment methods via <span class=\"s1\"><b>Stripe<\/b><\/span>:<\/p>\n<ul>\n<li>\n<p class=\"p1\">Credit card (Visa, Mastercard);<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Multibanco Reference;<\/p>\n<\/li>\n<li>\n<p class=\"p1\">MB Way;<\/p>\n<\/li>\n<li>\n<p class=\"p1\">PayPal.<\/p>\n<\/li>\n<\/ul>\n<p>2. In the case of payment by credit card, the debit will be made to the User\u2019s card immediately after confirmation of the booking of the intervention. If for any reason it is not possible to fulfil the request, the amount will be credited back to the User\u2019s card.<\/p>\n<h2 class=\"wp-block-heading\">Article 4 \u2013 Cancellation and Refund<\/h2>\n<p class=\"p1\">The cancellation process is handled on a case-by-case basis by <span class=\"s1\"><b>Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/b><\/span>. The request must be submitted in writing to the contact email <strong><a href=\"mailto:ev@edgarvidal.pt\">ev@edgarvidal.pt<\/a><\/strong>\u00a0within <span class=\"s1\"><b>15 days<\/b><\/span> of the order. Cancellation instructions will be provided by <span class=\"s1\"><b>Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/b><\/span> through the same means of communication.<\/p>\n<p class=\"p1\">Whenever possible, refunds will be made using the same payment method. If this is not possible, the User must provide proof of payment and proof of account or card ownership so that the refund can be made via <span class=\"s1\"><b>bank transfer<\/b><\/span>.<\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/b><\/span> undertakes to refund the User within a maximum period of <span class=\"s1\"><b>30 days<\/b><\/span>.<\/p>\n<p class=\"p1\">1. If the value resulting from the exchange of services in the booking is lower or higher than the initial value, the settlement conditions will be indicated by <span class=\"s1\"><b>Edgar Vidal Climatiza\u00e7\u00e3o &amp; Energia<\/b><\/span>.<\/p>\n<h2 class=\"wp-block-heading\">Applicable Law<\/h2>\n<p class=\"p1\">The contract shall be governed by <span class=\"s1\"><b>Portuguese law<\/b><\/span>.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-238956","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of service - Respire Conforto, Unipessoal Lda.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edgarvidal.pt\/es\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of service - 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